Friday, July 27, 2012

Directive Communication - Day 6


Another wonderful day and more fulfilled the journey becomes.

Have you ever thought what happens to the new employee who has just joined your organization and not been allowed to participate in meetings? Little did you know that as a team player he was always driven by the emotion of being responsible/ contribution and today you have created an environment where his primary emotional need is left unfulfilled? You have need sucked him. Before you realize, his performance levels have dipped or the new employee has already decided to move on and take his services else were.

Such instances are very common in many organizations. The organizations seldom realize the aspect of managing the emotional currency.

Understanding our won brain colour and the 3 primary emotional drivers were very well depicted by the first activity - Human Driver Challenge. This actually brought out various emotional drives we experience in our each day transactions and how it enhances the team productivity.

The second activity for the day was managing emotional currency. Wow!! Another game which gave me a lot of insights of how employees can underperform or over perform beyond their capabilities just when you acknowledge their emotions.

Today, I actually applied the learning I have had with real people around me. I enjoyed the spark in the eyes of people who were amused to know their brain colour processing by picking up 5 cards from CBC. I had the privilege of helping a couple which was planning to date in the future by letting them know their individual colours and their way of processing information. In addition, I identified their emotional driver as well. Though initially they were very apprehensive but they could really understand the processing ability of their brain and emotional drivers. I wished them luck and shared the email Ids to keep connected in the future.

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